Terms of Service

Minnesota Mole’s Refund Policy

At Minnesota Mole customer satisfaction is of utmost importance to us. If at any time a Minnesota Mole client is dissatisfied with our service, every effort under Minnesota Mole’s control will be used to ensure the highest level of customer satisfaction. For services rendered, all sales are final. No refund is given for services rendered as the service(s) have already been performed. If at any time the client wishes to terminate a service, the service may be subject to a termination fee. If a service is set for a specific length of time, a proration of the original amount may be returned to the original consumer at Minnesota Mole’s discretion.

Minnesota Mole’s Privacy Policy

Introduction - Minnesota Mole respects each individual’s right to personal privacy. To better protect your privacy, we provide this notice explaining our online information practices. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Minnesota Mole web site.

Information Collection and Usage

Minnesota Mole collects personal information through our web site for service scheduling and to help customers set up online accounts including name, service address, email address and phone numbers. We also collect credit card information through our secure Automatic Payment site from customers who want to pay their bills online. The credit card information that we collect is not saved or stored by Minnesota Mole. Credit card information is encrypted, securely transferred and stored at the credit card processor according to standards set forth and monitored by Visa, MasterCard and American Express.

We will not give any information about you to others without your permission. Data collected is for the sole use of Minnesota Mole to better facilitate the delivery of service to you. The server that hosts our website automatically gathers and logs the following general data, which is not personally identifiable information, such as the IP address of the site that may have referred you, your IP address, the web page that you may have linked to us from, browser and platform information and search terms that are passed from a search engine. We may occasionally use this generic information to identify areas for improvement in our web site and to learn how to accommodate more types of users.

We may use cookies for the areas of our site that require users to log in. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable the user to log in to their accounts without having to re-enter their username and password.

Access to Information

While it is not possible to guarantee the absolute security of information we collect, any personal information you provide is handled with the utmost integrity and security. Data is stored in a secure location, is accessible only by designated staff and will only be used by us as set forth in this policy.

Occasionally we offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours. We disclaim any responsibility or liability for information collection practices or privacy policies of these other web sites.

Issue Resolution: If problems arise, users may contact Minnesota Mole by telephone, email, or mail as follows:

Telephone: 612-616-1361 Email: Jim@mnmole.com Mail: Minnesota Mole 9278 Unity St NW Coon Rapids, MN 55433

Our hours are Mon-Sat 9am to 6pm

Need Mole Service? Call 612-616-1361